Guidelines for lodging a Complaint

1. Complaint may be lodged by any individual, an employee or any  Vendor  having business dealing with the company.
2. Complaint should be specific, with relevant details of  the facts.
3. Contact name and address  are mandatory for verification of  the complainant and processing of the complaint.
4. All complaints, received through this website, will be sent to Complaint Box of Vigilance Division at  Corporate Office.
5. The complainant will get a unique Identification Number for each complaint lodged  by  him through his  e-mail address.  Therefore,  a  valid  and functional e-mail ID may be  mentioned.
6. Only those complaints will be taken up by Vigilance Division for examination, which contain vigilance angle. Complaints, which do not have Vigilance angle, will be forwarded to HR Division, CO, Noida for further action.
7. Status of the  complaint can be  obtained  by  entering Complaint ID number in the STATUS  window.
8. No correspondence will be  entertained  on the subject, after lodging of  the complaint.
9. You have to register First, before filing a complaint.